• Privacy Policy

Last updated: 8 July 2025

At Naturopathy Gold Coast, your privacy is important to us. This Privacy Policy outlines how your personal information is collected, used, and protected when you visit our website or engage with our naturopathic services, whether online or in person.

1. Information We Collect

We may collect the following types of personal information:

  • Your name, email address, phone number, and other contact details

  • Health history and relevant medical information

  • Appointment details and consultation notes

  • Payment and billing information

  • Website usage data (e.g., through cookies or analytics tools)

2. How We Use Your Information

We collect and use your information to:

  • Provide naturopathic consultations and wellness services

  • Manage bookings and communicate with you about appointments

  • Send information, updates, or educational content (if you opt in)

  • Maintain records as required by law and professional standards

  • Improve our services and website functionality

3. How We Protect Your Information

Your personal and health information is stored securely and confidentially, in compliance with the Australian Privacy Principles (APPs).

  • Electronic records are stored using encrypted, password-protected platforms such as SimpleClinic.

  • Paper notes (if used) are kept in locked storage.

  • We will never share your information with third parties without your consent, unless legally required.

4. Your Rights

You have the right to:

  • Access your personal information

  • Correct any inaccurate or outdated details

  • Withdraw consent for communications at any time

  • Request deletion of your records (unless required to retain for legal reasons)

To request any of the above, please email: [your email address]

5. Website Cookies

This website may use cookies to collect general browsing data. You can modify your browser settings to disable cookies if you prefer.

6. Third-Party Services

We may use third-party services such as SimpleClinic for booking and record-keeping, and these platforms maintain their own privacy and security policies.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Maja Szumylo
Clinical Naturopath
Email: naturopathy.goldcoast@gmail.com
Phone:0487770057